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FAQ

If you don’t see your question here, drop us an email at contact@referreach.com, and we’ll be happy to help!

What is ReferReach?

ReferReach is an advanced networking platform powered by AI and cutting-edge technology, crafted to facilitate meaningful connections, referrals, and collaborations among professionals.

How does ReferReach work?

ReferReach enables users to create and share Asks—requests for assistance, advice, or connections within their network, fostering collaborative interactions. Users can also form and manage Groups for focused discussions and networking among specific circles, enhancing communication and referrals. Additionally, the platform offers a Public Profile feature, allowing you to showcase business Asks and create a customized NFC card highlighting your achievements, skills, and contact details to amplify your professional brand.

Who does ReferReach help?

ReferReach assists passionate individuals, including business owners, entrepreneurs, investors, and anyone seeking impactful connections and collaborations. Discover how ReferReach has helped professionals like you through our user testimonials.

How can I join ReferReach?

Signing up on ReferReach is simple! The ReferReach app is available for download on the Google Play Store and App Store. Just create an account, and start networking within minutes.

How secure is ReferReach?

Your security and privacy are our top priorities. ReferReach employs robust measures to safeguard your data and ensure a secure networking environment.

I’ve signed up. What’s next?

Completing your Public Profile kickstarts your referral potential on ReferReach. Our matching engine works even better when you have a specific business ask. Your profile showcases your skills, achievements, and needs, fostering impactful collaborations.

What is an Ask on ReferReach?

An Ask on ReferReach is a succinct request for help, advice, or connections. For instance, you might be seeking recommendations for a reliable project manager or looking to collaborate with sustainability experts. Just articulate your need, and ask for assistance within your professional network.

How do I create an Ask on ReferReach?

Just tap on ‘Ask creation‘ in the bottom bar to get started. State your purpose, fill in the details, and publish. There’s no limit, so feel free to create as many as you like.

How does A.I. assist in Ask creation on ReferReach?

Generative A.I. understands your company and role, providing relevant suggestions to help you craft a succinct Ask, ensuring clear communication and valuable insights.

How does Ask creation enhance business solutions and connections?

Raise your Asks to receive advice, address industry-specific inquiries, and connect with partners having compatible supply and demand needs. Easily share your needs across platforms, leveraging your network of expertise.

What are the steps to create and engage with Asks on ReferReach?

Set up your profile, use the Ask creation wizard to craft your Ask, share it with relevant groups or trusted networks, engage with responders via in-app private messaging, and make introductions to others’ Asks to build meaningful business relationships.

What is a Trust Network on ReferReach?

Your Trust Network on ReferReach consists of connections you trust professionally. By adding trusted individuals, you create a circle of reliability, enabling confident sharing of asks and referrals within a secure and valued community.

How can I join a Trust Network on ReferReach?

If you received an invite code or QR code, simply go to the Trust tab on the app, enter the code, or scan the QR code to be added instantly. If you don’t have either, you can create your own Trust Network within ReferReach.

How do I create a Trust Network on ReferReach?

To create a Trust Network, navigate to the Trust tab, tap on the (+) icon, and invite contacts individually via email. Alternatively, generate an invite code for mass sharing and distribute it to up to 100 users.

What is ReferReach's matching engine?

ReferReach’s matching engine is an exclusive feature designed to redefine how professionals connect and discover tailored recommendations for their business networking needs.

How does the Precision Matching Algorithm work on ReferReach?

Our advanced proprietary technology employs precision algorithms, ensuring relevant matches specifically tailored to your business needs. Say goodbye to generic suggestions and experience a truly personalized user journey.

How does ReferReach's matching engine use a Data-Driven Approach?

The matching algorithm evolves with every interaction and feedback, consistently delivering improved matching results. Stay ahead with a system that learns and adapts to your preferences.

How will I be notified if there's a potential match?

If ReferReach finds a potential match, we will send you an email notification, keeping you informed about relevant networking opportunities.

Can I Request a Demo?

Absolutely! Collaborate with our team through a Demo to understand your unique needs. We tailor ReferReach to seamlessly fit your business model, ensuring a personalized and effective networking experience.

Is ReferReach free to use?

Yes, ReferReach offers a free basic version with essential networking features. We also provide a premium option with additional functionalities for more advanced networking needs.

What additional benefits does ReferReach Premium offer?

ReferReach Premium offers exclusive features, including the ability to create private groups for your trusted circle, manage groups with admin approvals, and create an unlimited number of groups and members for more tailored networking experiences.

How does ReferReach Premium enhance profile visibility and interaction?

With ReferReach Premium, users can display up to 10 featured asks directly on their profile, allowing them to spotlight specific requests and showcase their networking needs prominently.

What advantage do premium users have in creating and managing business asks?

Premium users can create business asks that never expire, ensuring their networking needs remain visible and active indefinitely, enabling more opportunities for impactful connections.

Is there a trial period available for ReferReach Premium?

Yes, users can start a 7-day trial of ReferReach Premium to experience its exclusive functionalities before opting for the subscription.

What should I do if I have payment issues with my ReferReach subscription?

If you encounter payment issues:

  • Contact Support: Reach out to ReferReach’s customer support via email: payments@referreach.com, providing details of the problem.
  • Check Payment Method: Ensure your payment method is updated and has sufficient funds.
  • Review Billing Details: Verify your entered billing information for accuracy.

Promptly contacting ReferReach’s support team should help resolve the payment issue and ensure continued access to the platform.

How can my organization initiate a partnership with ReferReach?

We’d be delighted to explore partnership opportunities with your organization. To get started, please book a session. We look forward to hearing from you and discussing how we can work together effectively.

How can I stay updated with ReferReach's latest news?

Stay in the loop by following our social channels and subscribing to our newsletter via this form. For real-time updates, connect with us on Facebook, Instagram, LinkedIn, and Twitter. Our newsletter subscribers also enjoy exclusive content and access to exciting events.

How do I join ReferReach's webinars and events?

Stay informed by following our social channels and subscribing to our email updates via this form for announcements. When events are announced, simply register using the provided links to participate in insightful discussions and stay updated on industry trends.

I have more questions. How do I get in touch with the ReferReach team?

To address your inquiries or discuss any questions you may have, you can book a session with the ReferReach team. We look forward to assisting you and providing the information you need.

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